by Stephen Gower | Dec 5, 2018 | Leadership
THE STEPHEN GOWER BLOG Couched between “Stephen” and “Gower” lies my middle name, “Macklyn.” If recognized at all, “Macklyn” is reduced to “M”–one letter preceded by seven letters and followed by five letters. “Macklyn” is overpowered, camouflaged, dwarfed by...
by Stephen Gower | Nov 28, 2018 | Leadership
THE STEPHEN GOWER BLOG A Treasury of Keepers 1. Communicate Encouragement. The kudzu that grows wild and chokes out good stuff can be killed through Management by Encouragement. 2. Catch Them Doing Right. Do not focus on catching them doing wrong. Once you catch, be...
by Stephen Gower | Nov 21, 2018 | Leadership
THE STEPHEN GOWER BLOG A Treasury of Keepers Examine the five attitudes! Customers express five different attitudes: apathy, ambivalence, antagonism, appreciation, and advocacy. Five is four too many! One attitude, advocacy, is obviously superior to the other...
by Stephen Gower | Nov 14, 2018 | Leadership, Thoughts
THE STEPHEN GOWER BLOG Information Minus Implementation Equals Irritation The conference speaker was stellar. Her content was riveting; her style was real. The audience was spellbound by her delivery. She received a standing ovation. She had obviously paid the...
by Stephen Gower | Nov 7, 2018 | Micside Podcast
THE STEPHEN GOWER BLOG Welcome to Stephen Gower Micside episode 011: The Thatch Hut https://s3.amazonaws.com/stephen-gower-files/podcast-micside/11+SGM+011+The+Thatch+Hut.mp3Podcast: Play in new window | Download ABOUT STEPHEN GOWERStephen is the best-selling...
